Privacy policy

Davison Tech LLC, doing business as RenderBid operates renderbid.com and the RenderBid in-home sales software, including the RenderBid Siding, RenderBid Decks, and RenderBid Windows apps for iPad, iPhone, and Android. This policy covers the website and the apps. Customers who use the software also receive an agreement that covers the data their company puts into it.

When you book a demo or send the contact form, we collect the details you enter: name, company, email address, phone number, and trade. When you use the chat, we collect what you type and the contact details you share in it.

The site itself keeps standard server logs, which include your IP address, browser, and the pages requested. We do not run advertising trackers on this site.

We count visits with a privacy-focused analytics service that sets no cookies and does not follow you to other sites. If you arrive from a link that names a campaign, or from another website, your browser remembers that on this device, and it is sent to us only if you book a demo or send the contact form, so we know which of our own efforts reached you.

To respond to you, to schedule and run the demo you asked for, and to follow up about the software. If you become a customer, the same details are used to set up and support your account.

The apps are used by contractors and their sales reps during in-home appointments. Accounts are created by each contractor's administrator; there is no public sign-up and nothing is sold inside the apps.

When you use an app, we store what is entered in it: your name, email address, and phone number for your login; the homeowner's name, address, email, and phone; measurements, product selections, notes, and prices; photos of the home or yard taken for the before-and-after picture; and the proposals, agreements, and signatures created at the appointment.

We also record which screens a signed-in user opens and which actions they take, so we can support the account and improve the apps. The apps contain no advertising, do not track you across other companies' apps or websites, and do not use your location. The camera and photo library are used only when you choose to add a photo.

This information is used to run the appointment, produce the picture and the documents, and send the sold job to the contractor's office. It belongs to the contractor's company and is visible only to the people that company gives access to.

You can delete your login from the account screen inside any of the apps. Deleting it removes your login and your link to the company. The appointment records, documents, and signatures stay with the contractor's company, which keeps them as business records. To have those deleted, ask the company or write to Support@RenderBid.com.

Your details are stored in our customer relationship platform, which also runs the calendar, the chat, and the emails we send you. Payments are handled by our payment processor; we never see your full card number. App data is stored by our application hosting provider on servers in the United States, and photos are sent to an image service only to create the before-and-after picture. Each of these providers acts on our instructions and is not permitted to use your details for its own purposes.

Contact details stay in our platform while there is an open conversation or an active account, and for a reasonable period afterward so we can answer questions about past dealings. App records are kept while the contractor's account is active, or as its agreement says. Server logs and app usage records are kept for a short, rolling period.

You can ask us to correct or delete the details we hold about you, or to stop contacting you, by writing to Support@RenderBid.com. Every email we send includes a way to opt out of further messages.

When this policy changes, the effective date at the top changes with it. Write to Support@RenderBid.com or to Davison Tech LLC, doing business as RenderBid, 425 Wilcox St., Ste 210-A, Castle Rock, CO 80104.