How can we help?
Help for the RenderBid apps on iPad, iPhone, and Android. A real person answers, usually the same business day.
Quick answers
How do I get a login?
Your company's RenderBid administrator creates your account and sends you an invitation by email. There is no sign-up inside the apps. If you have not received the invitation, ask your administrator to send it again.
I forgot my password.
On the sign-in screen, tap Forgot password and follow the link we email to you. The link works once and expires after a short time.
Which app do I use?
Use the app for the trade you sell: RenderBid Siding, RenderBid Decks, or RenderBid Windows. Your login works in each app your company uses.
The before-and-after picture will not generate.
Creating the picture needs an internet connection. If the signal is weak, move closer to the house or use a phone hotspot, then try again. A clear, well-lit photo of the whole side of the house or yard gives the best result.
Where do signed agreements go?
When the homeowner signs, the agreement and the proposal are saved to the project and sent to your company's office with the rest of the sold-job package.
How do I delete my account?
Open the account screen in the app and choose Delete account. This removes your login. The appointment records and documents stay with your company as business records.
New to the apps? The step-by-step guide walks reps through an appointment and office admins through setup.
How we handle your information is in our privacy policy.